Special sessions on specific service topics and their specific applications are also welcome. Topics include but are not limited to the following: ¨ Service Design, Engineering, Operations, and Innovations ¨ Logistics & Supply Chain Management ¨ Material Flow（MF）Science and Technology ¨ Service/Event Management & Manufacturing ¨ Information & Communications Technology and Systems ¨ Electronic Commerce & Knowledge Management ¨ Business Modeling, Monitoring & Management ¨ Service Delivery and Operations ¨ People in Services ¨ Cloud Computing and the Internet of Things ¨ Mobile Internet, Cyber-Physical-Social Systems ¨ Big Data & Smart City