This program is intended for both Mayo and external audiences interested in advancing health equity and diversity and inclusion in health care, including health care providers, social workers, nurses, individuals involved in talent acquisition and development such as hiring managers (HR professionals), supervisors, hospital leadership and administrators, and diversity and inclusion practitioners.

Upon conclusion of this program, participants should be able to:

• Summarize the effects of socioeconomic factors, race, ethnicity, gender, sexual orientation and other patient characteristics on health inequities and identify ways to mitigate them in your own practice or organization

• Describe the effect of patient and provider biases on healthcare outcomes; describe ways to mitigate the effect of these biases

• Summarize policies and practices that have been shown to contribute to inclusive workplace environments, and enhance recruitment, development, advancement and retention of women and minorities in the healthcare workforce

• Apply course learnings to create a more welcoming healthcare environment and improve the delivery of culturally appropriate care for increasingly diverse patient populations

• Develop and empower employee resource groups to support personal and organizational strategic goals related to diversity and inclusion and health equity